Wine Club FAQ
POPULAR QUESTIONS
See a side-by side comparison of the benefits of our membership tiers here.
See a side-by side comparison the discounts of a One-Bottle Subscription VS a 2-Bottle Subscription here.
Visit Our Pricing Page to see the prices of all the different subscription tiers we offer.
You will be charged on the first day of the month preceding the month when the wine is available for pickup.
Your handcrafted wine is available the first day of the month.
We will hold onto your pending wines. However, they must be picked up by Dec 31 or they will be forfeited.
Yes, Key Holder’s Club Members have the option of having their wines shipped to their homes instead of picking them up, which is especially convenient for those out-of-state. If you choose to have wines shipped to you, all you need to do is let us know! We will send you the short steps to be able to pick your wines and secure a shipping date. You will be charged for the UPS charges to ship your wine.
A $55.00 Cancellation charge will be applied to the card on file if cancellation occurs within 180 days of the signup date.
You can make updates to your Membership by contacting us at (706) 219-3514 or email info@kayavineyards.com. You may make changes such as credit card or billing updates, name changes, your Keyholder’s Club preferences.
You can cancel your Membership by visiting our Winery or by contacting us at (706) 219-3514 or email info@kayavineyards.com.
Stop by our Winery or contact usat (706) 219-3514 or email info@kayavineyards.com.
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